A VoIP PABX system is a private branch exchange (PBX) that uses Voice over Internet Protocol (VoIP) to connect calls. It allows businesses to use a broadband Internet connection to make and receive phone calls, as well as connect to the public telephone network.
This system can be a hosted or on-premises solution. Hosted solutions are offered by service providers who manage and maintain the system for you. On-premises solutions are installed and managed by your company.
How does the VOIP PABX system work?
A VOIP PABX system is a private branch exchange (PBX) system that allows voice over internet protocol (VoIP) calls to be made between employees within a company, as well as to external phone numbers.
A VoIP PABX system works by converting analogue voice signals into digital data packets that can be transmitted over the internet. These packets are then reconstructed back into analogue signals at the other end and played over the phone.
A VOIP service provider is a business entity that provides you with the VOIP services directly to the companies and the businesses.
Benefits
- A number of businesses and consumers have discovered noticeable cost savings, and this way, they have diminished their bills by over 60%.
- Also, they have seen a significant difference in the quality of the call, so the audio should not be fuzzy or muffled.
- They provide premium power features to operate your company like call queue, call recordings, and auto attendants. Mostly, they are included with the company’s phone service plans.
- It does not matter where you work; you can use these phone services anywhere. Although, there is no need to have a proper technical setup for this.
- However, you can also go anywhere around the world. The rate of per-minute international calls is as low as $0.01 to call to the United Kingdom or $0.04 to reach Mexico.
What are the features of the VOIP PABX system?
Some of the noticeable advantages provided by this system include:
Auto-attendant
If you are calling a company and you have to press certain numbers for support and sale, this means you are using an auto attendant. It also helps you direct the calls to the right department or the person. However, you can also forward different calls to your voicemail.
HD call Quality
Undoubtedly, there is nothing worse than asking someone to repeat things on the phone. Moreover, the HD voice enhances your phone call sound quality and makes it sounds clear.
Even for long-distance phone calls, this system provides high definition sound quality.
Hope this guide helps you learn about the VoIP PABX system and its benefits.
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